IPR is delivering the new IPR Justice project, from 1st April 2021. Based on over 50 years’ experience of delivering strong outcomes for those living in poverty, this new initiative is designed to influence policy and practice on welfare rights, as well as to provide additional capacity to represent clients at Welfare benefits tribunals. The focus of the project is those with disabilities, notably mental health related.

There are two key aspects to this project. Firstly, IPR Justice will provide legal representation at Welfare Benefits Tribunals, through additional casework capacity. The project aims to further build our capacity to undertake legal action to maximise incomes. Appeals are increasing in response to flawed assessments and IPR has a strong track record of success at tribunals.

Secondly, IPR Justice will gather evidence of the experiences of people accessing the welfare system, in order to influence government policy. Our initial focus will be the introduction of tribunals held by video link, partly in response to the pandemic, and the effect this has on access to justice for all disabled and vulnerable claimants. We will also focus on the needs and experiences of claimants with mental health issues, as they often face particular barriers to accessing their welfare rights. We plan to work with partners such as Disability Rights UK, Child Poverty Action Group and others to influence policy and address the failing assessment and appeals system. We are working with partners such as Disability Rights UK, Child Poverty Action Group (CPAG) and others to influence policy and address the failing assessment and appeals system.

We have just launched two online surveys: one for people who have challenged a welfare benefits decision through a tribunal in 2021 (https://bit.ly/Tribunal_Clients_Survey), and one for caseworkers and advisers who have represented them (https://bit.ly/Tribunal_Advisers_Survey). Please help us to get plenty of responses by filling in the surveys yourself and sharing them with your network – they are quick and straightforward. If you are unable to access the client survey online a paper copy can be printed from here (PDF) and returned to: Freepost Plus RRHY-
RYZK-GRRS, Islington People’s Rights, 6-9 Manor Gardens, London N7 6LA. The surveys are open until 12th August 2021.

We are delighted that this project has been largely funded for the next three years by Trust for London, with whom we have worked previously, and look forward to further developing our partnership with them. If you are an organisation working in a similar field and would like to explore working collaboratively with us on this project, or if you are a funder interested in supporting this project, get in touch through

If you live in Islington and need help with challenging a welfare benefits decision, or to find out more about IPR Justice, ring the IPR Telephone Advice Line on 020 7561 3685 on a Monday, Tuesday or Friday between 2pm and 4pm.

Islington Direct is an IPR partnership project with Islington Law Centre (ILC), and delivery began in January 2020. A successful bid to the Partnership Programme of National Lottery Community Fund meant that IPR secured three years of new funding for this project. Complementing our Core Service, Islington Direct provides effective and holistic advice services addressing debt problems, maximising incomes from welfare benefits, supporting individuals around homelessness and housing, and tackling immigration issues. The Windrush Scandal highlighted some of the challenges certain UK residents face. Even residents who are able to get their status resolved can encounter real barriers and delays in getting the essential income they are entitled to.

Islington Direct provides the capacity to work with the most vulnerable residents in the borough, and address key challenges faced by those living in poverty by delivering tailored and specialist advice. It assists those with complex issues which cut across different areas of need and maximises the impact across the two organisations. To access the Islington Direct project, which provides debt, welfare benefits, housing and immigration advice and casework support, call the IPR Telephone Advice Line open Mondays, Tuesdays and Fridays 2-4pm on 020 7561 3685.

IPR KidsSupport is a dedicated service for Islington families. Many families with children with disabilities or long term health conditions have financial difficulties, and do not access their full entitlement of benefits. Often they get in debt as they have little time or knowledge to negotiate the bureaucracy. Disability Living Allowance (DLA) remains for children under the age of 16, but it is a complicated application process needing an appeal if turned down.

KidsSupport has worked with families and young people with a wide spectrum of health issues including as Autism, Down’s Syndrome, Mental Health Conditions such as anorexia, Sight and Hearing loss.

KidsSupport assists with Disability Living Allowance /Personal Independence Payment Applications and Appeals, Tax Credits, Universal Credit, Carers Allowance and other matters to ensure families receive their full entitlement to welfare benefits.

KidsSupport has been successful in both Disability Living Allowance (DLA) and Personal Independence applications and appeals. We have represented families, who need to provide extra care outdoors for children with behavioural difficulties, to meet the criteria for the Severe Mental Impairment regulations to ensure they receive Higher Rate Mobility element of DLA.

KidsSupport liaise with Islington Family Support and Social Workers. We work with other local specialist organisations and charities such as Home-Start and Little Village to ensure that families whose children need extra care get the support they need. Initial funding has been secured from Cloudesley and we are seeking further funds to develop the IPR KidsSupport initiative further.

To find out more about IPR KidsSupport, or for advice and appointments, ring the IPR Telephone Advice Line on 020 7561 3685 on a Monday, Tuesday or Friday between 2pm and 4pm.

Islington People’s Rights (IPR) launched the Islington Water Debt Advice Project, in April 2018, with 2 year funding from the Thames Water Trust Fund. This project offers a face to face specialist debt advice and casework service, delivered by an experienced debt caseworker to Islington residents. The focus will be on those with water debts, but the service can assist with other debts, notably utility debts. The service will help people in debt to maximise their income and better manage their debt. It will also help them to develop sustainable repayment plans and correctly prioritise debts. The service will encourage individuals to better understand budgeting and how to manage their money effectively, and be delivered through one to one appointments.

Residents with debts can contact IPR for an appointment, by ringing the telephone advice line on 020 7561 3685 between 2 and 4pm on Mondays, Tuesdays and Fridays. Organisations can also contact IPR if they have members or clients with debts, particularly those that work with vulnerable members of the local community.

Are you an Islington Resident and do you need help with your disability-related benefits, such as Employment Support Allowance (ESA), Disability Living Allowance (DLA) or Personal Independence Payment (PIP)? If so, we can help!

Disabled people have been some of the hardest hit by Welfare Reform, especially those on housing benefit, sickness and disability benefits, and those with families and children.

IPR began delivery of the Disability Focus project in November 2013. The aim of the project is to provide extra support to Islington disabled residents at this time of major welfare benefit changes.  The project is now funded by The Three Oaks Trust and various other funders.

Disabled Islington residents can phone our advice line on Mondays, Tuesdays, and Fridays 2-4pm on 020 7561 3685.

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